This [manual, vendor based training] was okay when we were under a dozen analysts. But now we are approaching like 60 people and it is just not sustainable to do those types of things. We have so many vendors, and now we need to really focus on what the core security problems are that people will experience on our managed services on the SOC side, but also on our professional services side. That’s when we started to move towards [SkillBit].
- Cliff Janzen, CISO
They faced many big challenges:
Leadership wanted clearer visibility into skills development and individual initiative to better support performance reviews and career growth.
Rather than replacing existing training investments, SkillBit Labs became a strategic supplement, filling gaps that traditional programs couldn’t address.
[SkillBit Labs] is another way to validate their desire and [show leadership] how they want to move on in their career.
Critical thinking and troubleshooting skills, those are the two most important things we need to be able to develop. Alerts are very often different, so we need to be able to be trained to see beyond [the alert] and dig into the problem.
The organization embedded SkillBit Labs directly into their workflow:
[SkillBit Labs] is another way to validate their desire and [show leadership] how they want to move on in their career.
With SkillBit Labs, the organization transforms training from something intimidating and difficult to prioritize into something flexible, engaging, and sustainable. They achieve:
Hands-on, bite-sized challenges drive consistent participation
Realistic scenarios reinforce investigative thinking
Most importantly, training becomes something the team genuinely enjoys
I would absolutely recommend [SkillBit Labs]. I think I have [recommended SkillBit Labs] to numerous people already. It’s a lot of fun and good for building skills and camaraderie
SkillBit Labs enabled Arctiq to turn cybersecurity training into an ongoing, flexible, and engaging growth engine, one that fits naturally into the realities of a high-performing security team.
Some people play the guitar after hours, some people build legos, I like to do [SkillBit Labs]
- SOC Manager
